Frequently Asked Questions

Your canvas comes pre-printed with numbered sections. Every number matches a numbered pot of paint. You fill each section with its color, working around the canvas until the picture appears. No drawing skill required, and no guessing what goes where.

Every Artistry By Numbers kit comes with:

• A pre-printed numbered canvas (cotton, ready to frame)
• Pre-mixed acrylic paints matched to the design
• A set of brushes (fine, medium, and large)
• A reference image card
• Step-by-step instructions

That's exactly who it's made for. The numbered guide does the hard part, so people who have never painted a thing end up with results they're proud to hang. Start with a smaller design if you want a quick first win.

Five sizes: 20x20cm (8x8in), 30x40cm (12x16in), 40x50cm (16x20in, the most popular), 50x65cm (20x26in), and 60x75cm (24x30in). Larger canvases show more detail but take longer. Most designs are available in every size.

Water-based acrylics. They're non-toxic, low-odor, dry fast, and clean off brushes with plain water. The colors stay vivid for years once the piece is finished.

Yes. The acrylics are water-based and free of harmful solvents, so they're fine for children painting alongside adults. As with any craft supply, keep the pots closed when they aren't in use.

It depends on the size and how many colors the design uses. A small canvas can take 3 to 5 hours. A 40x50cm with 24 to 48 colors is more like 10 to 20 hours. Most people spread it over a few evenings rather than one sitting.

A few that make a real difference: work top to bottom so your hand doesn't smudge wet paint, do the dark colors first, rinse your brush between shades, and use thin layers rather than one thick pass. Good lighting helps you read the smaller numbers.

Close the pots tightly the moment you're done with a color. If a pot has thickened, stir in one or two drops of water to loosen it. Store the kit somewhere cool and out of direct sun.

It's optional but worth it. A clear acrylic varnish evens out the finish and protects the colors from dust and fading. Let the painting dry for a full day first, then brush the varnish on in one thin coat.

Absolutely. The canvas is standard sized, so it drops into a ready-made frame, or you can stretch it over bars for a gallery look. Some customers add a frame at checkout, others pick one up locally once they see the finished colors.

Yes, free shipping on all US orders with no minimum. Every order ships with a tracking number.

We process orders in 1 to 3 business days, then standard shipping runs about 7 to 15 business days depending on where you are. You'll get a tracking link by email as soon as it leaves us. Full details live on our shipping page.

You have 30 days. Unopened kits can be returned for a refund, and if anything arrives damaged or with a missing piece we send a replacement right away, no fuss. See the returns and refunds page for the details.

If it hasn't shipped yet, yes. Message our team as soon as you can and we'll adjust or cancel it before it goes out. Once a parcel is on its way we can't pull it back, but the return policy still covers you.

Use the tracking link in your shipping email, or check the status any time on our order tracking page with your order number.

Yes, and it's one of our most-loved options. Upload a photo on the custom paint by numbers page and we turn it into a numbered canvas. Pets, family photos, wedding shots, a home you love, they all work.

It's a gift someone actually spends hours enjoying, then keeps on the wall. With 500+ designs plus custom photo kits, there's something for birthdays, Mother's Day, Father's Day, or a housewarming. Browse the gift kits if you want a head start.