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Frequently Asked Questions

Product Information

1 What is Paint By Numbers?

Paint By Numbers is a creative activity that allows anyone to create a masterpiece. Each kit includes a canvas with pre-printed numbered sections that correspond to specific paint colors. Simply match the numbers and paint your way to stunning art!

2 What comes in a Paint By Numbers kit?

Everything you need for your perfect painting:

  1. Numbered linen canvas
    (16" x 20" | 40x50cm)
  2. Numbered paint cases
  3. Set of 4 brushes
  4. Color card
  5. Reference sheet
  6. Paint by numbers guide

3 How long does it take to complete a kit?

The time required depends on the complexity of the design and your pace. On average, most people complete a kit in 10–20 hours.

4 Can I order a custom Paint By Numbers kit?

Yes! Simply upload your favorite photo on our Custom Kits page, and we’ll transform it into a personalized Paint By Numbers kit.

5 Are the paints used in the kits safe?

Absolutely! The paints included in Artistry By Numbers kits are:

  • Non-Toxic: All our acrylic paints are water-based and free from harmful chemicals, making them safe for adults and children alike.
  • Eco-Friendly: Our paints are crafted with the environment in mind, minimizing any ecological impact.
  • Odor-Free: Enjoy painting without worrying about strong or unpleasant smells.

We prioritize your safety and comfort, ensuring that every painting experience is not only creative but also worry-free.

Ordering & Shipping

1 How long does shipping take?

Shipping times vary based on your location. You can find detailed information on our Shipping Policy page.

2 What is your return policy?

We offer hassle-free returns on unopened kits within 30 days of purchase. For more details, visit our Returns and Refunds page.

3 Can I change or cancel my order after it's been placed ?

If you need to change or cancel your order, please get in touch with our customer service team immediately. We can make changes or cancellations if the order has not been processed.

4 How can I check the status of my order?

You can check the status of your order by logging into your account on our website or by tracking your order here. You will also receive email updates as your order progresses.

5 I only received part of my order. Is it normal?

Yes, it is normal for different products to be shipped from different warehouses or held by customs for varying periods. Your order may arrive in multiple packages and at different times, but all items should typically arrive within the expected delivery time frame. If you have concerns, please contact our customer service team for assistance.

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