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Shipping & Delivery Policy
At Artistry By Numbers, we are delighted to offer FREE SHIPPING on all orders, no matter the size or destination. We believe your artistic journey should start with ease and simplicity, and our free shipping policy is here to ensure that!
1. Free Shipping Details
1.1. Free Standard Shipping is automatically applied to every order—no minimum purchase required.
1.2. This offer is available for all domestic and international orders.
2. Processing Times
2.1. Orders are processed within 2–5 business days.
2.2. Custom Paint By Numbers kits may take an additional 3–7 business days for production.
2.3. Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Times
3.1. Estimated delivery times for free standard shipping:
- Domestic Orders: 5–10 business days.
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International Orders: 10–20 business days.
3.2. Delivery times are estimates and may vary depending on location, customs processing, or unexpected delays.
4. Order Tracking
4.1. All orders include tracking information at no additional cost.
4.2. Once your order is shipped, you will receive an email with a tracking number to monitor your package.
5. Customs and Duties
5.1. While shipping is free, international orders may be subject to customs fees or import taxes based on your country’s regulations.
5.2. These charges are the responsibility of the customer and are not covered by Artistry By Numbers.
6. Damaged or Missing Items
6.1. If your order arrives damaged or is missing items, please contact us within 7 days of delivery.
6.2. Provide photos of the damage or missing items to help us resolve the issue promptly.
7. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us:
📧 Email: info@artistrybynumbers.com
📞 Phone: +84 (0)387 392 056
Thank you for choosing Artistry By Numbers! With free shipping on all orders, we’re making creativity accessible to everyone, everywhere. 🎨